37 straight answers from 20+ years of cleaning — on pricing, contracts, insurance, products, and how to tell a good cleaner from a cheap one.
Cleaning is a task that you want done well by a professional without WORRY . My goal with this article is simple. Let's bring all of your worries forward and talk about them. I've converted…
Carfagno Commercial Cleaning or the C3 Experience supplies and stores all cleaning supplies in customer-supplied and designated closets. This creates a Win-Win for C3 and our customers. C3 i…
February 2024 Update: We no longer clean residential. However, our strategy for in-person estimates is the same. The purpose of the in-person estimate is for the customer to meet our C3 sale…
First off, I would like to thank my chamber executive director, Steven Hunsberger for the opportunity to share this information with the Indian Valley Chamber on April 20th, 2021! Secondly,…
I did this interview with Angela Brown of Savvy Cleaner a year ago. Angela is a cleaning industry leader with a daily podcast & YouTube sharing cleaning concepts to cleaners and homeowners.…
(Do you even know what bonding means?) 10/6/22 Update: Carfagno Cleaning servicing homes and offices as a solo operator (just Ken) changed in July 2021 to the Carfagno Commercial Cleaning. T…
10/6/22 Update: This article was written when I was a solo house cleaner. I did not use contracts. Our business model changed in July 2021 and we hired a coach to help us grow Carfagno Comme…
April 2024 Update: In mid 2021, our business model and branding changed from solo house and office cleaning to the Carfagno Commercial Cleaning or the C3 Experience. This article does a good…
This is literally the most frequently asked question over my 16 years of cleaning houses and offices. I loved and excelled in creative arts as a kid. This included drawing, creating mazes, a…
I want to thank and give credit to my friend Mary Ann Alig for inspiring this article. Mary Ann is a local realtor with Fox Roach. She writes a monthly real estate newsletter that is very he…
NO, I DON'T! I am heavily involved in the cleaning industry as a mentor and consultant. I literally see this question playing out so many times. What's the Problem? Cleaning is a service bus…
10/5/22 Update: In July 2021, our business model changed to commercial cleaning. The C3 Experience does have bonding, contracts, and automatic annual increases of 3%. Original Article: I lov…
I've conducted hundreds of house cleaning estimates over the years. Inevitably, this question is asked every time the homeowner and I encounter a china cabinet stuffed with decor, bookshelve…
10/6/22 Update: In July 2021, our model changed to service a specific niche of professional office spaces such as medical, financial, and professional. This article is useful to learn about…
10/6/22 Update: C3 no longer cleans solo. We are an employer in the Indian Valley servicing professional office spaces. Original Article: I love the illustration in this image. When you te…
You're probably wondering how warts are remotely tied into cleaning! I had no idea until meeting our family podiatrist, Dr. Liliya Kalyan. At first, it was just my daughter (see picture abov…
It was early 2007 when I was asked this question for the first time. The person asking me was a local business owner and friend. He wanted me to clean his rental unit. Now, he didn't ask to…
10/6/22 Update: C3 is a fully insured & bonded professional office cleaning company. We ONLY clean professional office spaces. Breakage does occur from time-to-time by employees. It's human…
I highly encourage you to read my previous article first, " Did you Know Cleaning has a Specialist too? " I was recently asked what level of a cleaning specialist I was and I had to really t…
I have a realtor friend from one of my local networking groups who shared this presentation a few weeks ago and I LOVED it! I asked Mary Ann Alig of Berkshire Hathaway if I could share her p…
I've been cleaning homes since 2006 and have noticed a dramatic increase in home security as technology improves. Alarms have gone from wired to wireless. Cameras surveil various angles and…
10/6/22 Update: This article is the foundation of the 5 levels of the C3 Experience! Original Article: We admire and respect doctors as they save lives, especially in 2020! They deserve th…
This is the final article in my series in finding & retaining a great cleaning service for your home or office. Make sure to check out these articles when you are faced with finding a new…
This article is part 3 in a 4 part series in finding & retaining a great cleaning service for your home or office. I covered " 5 Tips for Selecting Your Next Cleaner " in my first article an…
In my last article, I covered " 5 Tips for Selecting Your Next Cleaner ". I lay out an analytical and emotional approach to selecting the right cleaning service for your home or office. But…
I was asked by cleaning industry leaders to give a state of our industry talk on a virtual summit. I completed the talk today and thought some of the takeaways would be useful for my own com…
Now that you understand what dirt is and how to suspend it with TACT, let's cover some common usages of this TACT formula. Everyone asks me about soap scum and spots on shower glass. Let's…
I've been teaching a series on cleaning science these past 4 newsletters. Last week, I gave some examples of how to think through the cleaning of soap scum and glass etching in showers. This…
In this video, you will learn a basic system for efficiently suspending soil (aka ' dirt ') so you can remove it! TACT is an acronym that will give you the knowledge to remove the guess-wo…
Before you can effectively remove dirt, you need to understand what it is! This video is part one for this month's newsletter theme of " Cleaning Science Tips ". You will absolutely be dis…
Over my 15 years of professional cleaning for home & small business owners, I have seen that 90% of people DO NOT disinfect correctly. This video serves as an introduction to the 5-part FREE…
This is not a step-by-step guide to killing Coronavirus (COVID-19). The CDC doesn't even have that yet. This month's newsletter is a DIY on how to reduce the potential of the virus in your…
Emily is a working mom that I'm sure many of you will relate to. I cleaned for her family for a year as they were transitioning to having twin girls and job changes for her husband. Emily…
Christmas is over and a new DECADE is upon us. This is the time of year that many start to turn the corner from the current year and set serious goals for the new one. Just look at the book…
I asked this question on my Facebook page this week. "What's the #1 stress going into Thanksgiving?" Here were a few of the common answers. “Entertaining the overbearing members of your fami…
Let's redefine " dirtiest " to the word you actually care most about... " germiest ". You want to avoid sickness and with flu season right around the corner, this is a great time to assess t…
2021 Family Picture - Kenny's Gold Medal of Achievement 2018 Family Picture Updated 10/6/22: Our family loves the Philly Area still. It's home. It's always been home. Our children have adapt…
We utilize Carfagno Commercial Cleaning for our daycare, and have been so pleased with the service we receive. After years of a mediocre cleaning company that did the bare minimum (if that), Ken's service has been personalized to the needs of our facility, and his team does a thorough job of keeping our facility clean and sanitary. Ken's team does such a great job, we hardly even know they're here…in a good way!
We have been working with Carfagno Commercial Cleaning for almost a year. Ken is very responsive and easy to work with to make sure our cleaning needs are met. We had an issue with hazy floors which Ken researched and took extra time to address in order to rectify. Carfagno follows the lawyer rule of not touching/moving anything when cleaning desks, we appreciate this respectful approach.
We LOVE C3 cleaning! I cannot say enough amazing things about Rhonda who cleans our office - she is truly a miracle worker. Our office is always immaculate and the feeling of stepping into a fresh, clean office on Mondays is almost enough to take away the sucky Monday feeling! Ken Carfagno and his team are professional, thorough and most importantly caring.
Ken Carfagno comes out himself, takes notes on your building and your pet peeves, and sends a written proposal within a week — with options, not one number.