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My response answered his question without accusing or assuming anything. It allowed him to save face. If he only wanted to hire someone under-the-table, he would have passed on me. He did not. I completed the job and remitted sales tax. This was a huge win for me as I held strong to my values and integrity. My friend respected me more like a professional business versus someone just cleaning to make some extra money. My wife was proud of me and I know my God was proud of me.

I have been asked this question a dozen times over my 15 years in business. My answer is the same every time and it comes with a smile. Why would I share this story in a newsletter to my community?
It's totally fine to pay with cash! Just make sure you plan to add 6% to the cleaning price for sales tax in Pennsylvania. ​
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Will You Take Cash?

It was early 2007 when I was asked this question for the first time. The person asking me was a local business owner and friend. He wanted me to clean his rental unit. Now, he didn't ask to pay me under-the-table. He implied it and I knew it. This was a difficult place to be. First of all, we really needed the money. I didn't want to say no to the cleaning job or offend him. Plus, I didn't want to do something that I knew was wrong. It took me a few seconds to respond. "Yes. I do take cash as well as checks. Just to be clear and you're probably not even asking me this, but I am required to charge sales tax on all cleaning services."
My response answered his question without accusing or assuming anything. It allowed him to save face. If he only wanted to hire someone under-the-table, he would have passed on me. He did not. I completed the job and remitted sales tax. This was a huge win for me as I held strong to my values and integrity. My friend respected me more like a professional business versus someone just cleaning to make some extra money. My wife was proud of me and I know my God was proud of me.

I have been asked this question a dozen times over my 15 years in business. My answer is the same every time and it comes with a smile. Why would I share this story in a newsletter to my community?
It's totally fine to pay with cash! Just make sure you plan to add 6% to the cleaning price for sales tax in Pennsylvania. ​

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★★★★★
5.0 average from 41 Google reviews
★★★★★

We utilize Carfagno Commercial Cleaning for our daycare, and have been so pleased with the service we receive. After years of a mediocre cleaning company that did the bare minimum (if that), Ken's service has been personalized to the needs of our facility, and his team does a thorough job of keeping our facility clean and sanitary. Ken's team does such a great job, we hardly even know they're here…in a good way!

Kristen Czuchra
Google Review · Feb 2025
★★★★★

We have been working with Carfagno Commercial Cleaning for almost a year. Ken is very responsive and easy to work with to make sure our cleaning needs are met. We had an issue with hazy floors which Ken researched and took extra time to address in order to rectify. Carfagno follows the lawyer rule of not touching/moving anything when cleaning desks, we appreciate this respectful approach.

Marice Kratz
Google Review
★★★★★

We LOVE C3 cleaning! I cannot say enough amazing things about Rhonda who cleans our office - she is truly a miracle worker. Our office is always immaculate and the feeling of stepping into a fresh, clean office on Mondays is almost enough to take away the sucky Monday feeling! Ken Carfagno and his team are professional, thorough and most importantly caring.

Star Urmson
Google Review · Jun 2024
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